Home > MS CRM 4.0 > Microsoft Dynamics CRM for Outlook cannot be installed on a computer where Microsoft Exchange Server versions prior to Exchange Server 2007 are installed

Microsoft Dynamics CRM for Outlook cannot be installed on a computer where Microsoft Exchange Server versions prior to Exchange Server 2007 are installed


 
 
Today one of our client reported that when they are trying to install outlook client for MS CRM 4.0 showing an error message "Microsoft Dynamics CRM for Outlook cannot be installed on a computer where Microsoft Exchange Server versions prior to Exchange Server 2007 are installed".
 
The issue is the CRM 4.0 checks for the exchange server version before installing the outlook client.In this checks if it finds exchange serv3er 2003 with out  sp2 it wont allow to install.The work around to fix this issue is  as follows
1.Backup registry key HKEY_LOCAL_MACHINESOFTWAREMicrosoftExchangeSetup key
2.Install outlookclient
3.Restore the registry key
 
 
 
 
 
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Categories: MS CRM 4.0
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