Home > MS CRM 4.0 > Successful Duplicate Detection sends wrong url Link

Successful Duplicate Detection sends wrong url Link


Our customer reported very peculiar issue a week ago as below

Customer had some scheduled Duplicate detection job ,on Successful completion it  sends mail with link to the Job where then can check all duplicate records.

The problem is that when a duplicate detection job completes successfully and the user receives the notification that the job completed successfully it reflects the wrong

server URL.

 

After spending some time to dig into this issue  came to know that , the email CRM sends after completing the Job is built from email template where the URL is wrong.

Once I updated the Email template with right URL it started getting right URL to the Job.

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Categories: MS CRM 4.0
  1. krupa
    July 31, 2015 at 1:33 am

    i have updated url but still whn i click on url it point to wrong server. please sugget

    • August 6, 2015 at 9:20 am

      what happens when you copy paste the url? Does it works? If it works then you have to change hyper link url as well in the emil template

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