Home > MS CRM 2011, Uncategorized > MS CRM 2011 Outlook Client Configuration Error and things to check to resolve the problem

MS CRM 2011 Outlook Client Configuration Error and things to check to resolve the problem


Things to Check Outlok Client Configuration Isse:

1. Check All the Views are migrated properly –CRM DB
select QueryType,* from userquerybase where querytype not in (0,8,16,256,512)
select QueryType,* from SavedQueryBase where QueryType not in (0,1,2,4,8,16,32,64,1024,2048,4096,8192,131072)

Above queries should return 0 rows,otherwise fix the the view that shows in the result and try to configure

2. Check Help Url has right url..in MSCRM_CONFIG DB

select HelpServerUrl from configsettings

Help url should be empty if it’s empty try to update help url using CRM power shell Command.

3. Enable Get started pane and check it shows properly without any error. If it shows error there might be some issue with Get started url(Help URL)

4.Check Site Map for Any duplicate SubAreaId, if any duplicate exists rename it and reimport to CRM and try to reconfigure outlook.

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Categories: MS CRM 2011, Uncategorized
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